APPROACH
Hotel Finance Lab does not begin with a predefined solution. We begin with the existing process, systems, data and the people responsible for each step.
CORE PRINCIPLE
A way of working can be entirely reasonable for the situation it grew out of — even if it no longer serves the hotel as well as it could today. So we do not begin by asking what is "wrong". We begin by understanding why a process works the way it does.
HOW WE WORK
We walk through the current process step by step, identify the data sources, and see where PMS, POS, accounting and Excel are involved. We note who owns each step, which controls and reconciliations exist, and where the process depends on one person. The result is a current-state process and data-flow map, and a clearly defined problem.
Before changing a process, understand why it works the way it does.
We establish whether the real issue is data mapping, system configuration, unclear ownership, spreadsheet logic, repetitive manual work, controls or exceptions — then set out the prioritised issues and a recommended next step.
The goal is not the biggest solution. It is the right one.
Depending on the project, this may include: a target process, a reporting model, a requirements specification, an automated transformation in Excel or Power Query, control and reconciliation design, testing and implementation support.
We design around the hotel — not around a particular tool.
Documented logic, assigned ownership, defined control points, handover and operating instructions, a maintenance routine and a review after implementation.
A good solution should continue to work after we leave.
DIFFERENT PROJECTS, DIFFERENT SCOPE
UnderstandIdentifyRecommendation
For example: a month-end reporting review, a reconciliation flow or a PMS-to-accounting mapping.
UnderstandIdentifyDesign & ImplementStabilise & Improve
For example: a management reporting redesign, a budgeting model or recurring reporting automation.
WORKING PRINCIPLES
WHAT REMAINS AFTER THE PROJECT
Clear ownership
Someone in the hotel runs and maintains the process.
Documented logic
Mappings, calculations, assumptions and rules written down.
Working tools
Models, automation, dashboards or specifications actually in use.
Control points
Defined checks and reconciliations, not ad-hoc ones.
Knowledge transfer
The team can operate and maintain the solution.
APPROACH IN PRACTICE
A typical engagement starts by understanding a month-end reporting routine end to end — its data sources, manual steps and control points. We identify the two or three places where most manual effort and risk are concentrated, often a manual reconciliation or an undocumented spreadsheet step, redesign those specifically, and then document and hand over the result so the team can run and maintain it.
WORKING ON SOMETHING?
A few lines are enough. We'll get back to you by email.
