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SERVICES

Practical improvements for the way hotels work.

We help hotels simplify financial and operational processes, develop tailored Excel tools, automate recurring reporting and implement reliable USALI-based financial reporting.

WHAT WE DO

Four core services.

01

Process Improvement

Simpler finance and operational workflows for hotels.

We examine how hotel teams work, identify unnecessary manual steps and redesign recurring activities to make them more efficient, consistent and easier to control. Typical projects include month-end routines, shift settlements, document handovers, report distribution, reconciliations and operational checks.

02

Bespoke Hotel Excel

Tailor-made Excel tools for hotel teams.

We design practical Excel-based reports, calculators, control files and financial models for the specific needs of each hotel department. Solutions are built for repeatable use, with structured inputs, appropriate worksheet protection, validation checks and clear user instructions. Typical tools include management reports, budgets, forecasts, F&B cost analyses, reconciliations and operational control files.

03

Reporting & Workflow Automation

Less manual handling. More reliable reporting.

We improve recurring reporting and information flows using capabilities already available in the hotel's systems and familiar tools such as Excel, Power Query and, where available and approved, Microsoft 365 workflows. Examples include scheduled report emails, organised file storage, repeatable data consolidation, refreshable analyses, reminders and exception checks. Solutions depend on system capabilities, licences and permissions.

04

USALI & Financial Reporting

From accounting structures to consistent USALI-based financial reporting.

We help hotels develop management reporting in line with USALI: review the chart of accounts and accounting structure, map revenue and expenses to departments, recommend appropriate cost centres, analytical dimensions and posting rules, and build repeatable departmental P&L and GOP reporting. Where feasible, we help align accounting processes and ERP reporting exports with the target structure, collaborating with the hotel's accounting and system teams. The goal is a sustainable monthly reporting process — not a one-off spreadsheet.

AREAS OF EXPERTISE

The finance, systems and automation knowledge behind each service.

01

FINANCE

Financial information that is clearer, faster and more useful for decision-making.

Typical challenges

  • Month-end close relying on many manual steps
  • Reporting data spread across disconnected sources
  • Inconsistent budget vs actual logic
  • Management information arriving too late
  • Reporting that is correct but not operationally useful enough

Possible work

  • Management reporting design
  • Budgeting and forecasting
  • Departmental profitability and cost analysis
  • Controls and reconciliations

Typical outputs

  • Redesigned reporting pack
  • Budgeting and forecasting model
  • Control and reconciliation framework
  • Documented finance process
02

SYSTEMS

Turning hotel finance needs into clear requirements for the systems behind them.

We map how PMS, POS and accounting data reaches finance and translate reporting needs into clear business requirements. Configuration and integration remain with the hotel's authorised system administrators and vendors — we contribute requirements, process mapping and acceptance testing.

Focus

  • PMS / POS / accounting environment
  • Data flows and system exports
  • Finance and business requirements
  • Process-to-system mapping
  • Working with vendors and system administrators

Outputs may include

  • System environment map
  • Source-to-report data flow
  • Business requirements document
  • Acceptance checklist
03

AUTOMATION

Automating repetitive finance work without losing control over the process.

Practical automation of recurring finance work, built mainly in Excel and Power Query, with Microsoft 365 workflows where available and approved. AI is used only where it has a clearly defined role and the process stays transparent. Scope depends on system capabilities, licences and permissions.

Scope

  • Excel and Power Query models
  • Recurring exports and data cleaning
  • Reconciliation and exception checks
  • Scheduled reports and alerts
  • Microsoft 365 workflows (Power Automate), where available and approved

HOW THE AREAS CONNECT

Most hotel finance problems don't belong to just one category.

  1. 01

    FINANCE

    What information and control do we need?

  2. 02

    SYSTEMS

    Where does the data sit and how does it move between systems?

  3. 03

    AUTOMATION

    Where can unnecessary manual effort be removed?

CLEARER INFORMATION. LESS MANUAL WORK. STRONGER CONTROL.

HOW WE WORK TOGETHER

Three ways to work together.

Focused Review

A targeted assessment of a reporting, finance or operational process, resulting in actionable recommendations.

UnderstandIdentifyRecommendation

Improvement Project

A defined assignment to design, implement, document and hand over a practical improvement.

UnderstandIdentifyDesign & ImplementStabilise & Improve

Finance Partner

Ongoing support for finance teams and hotel management, including reporting improvements, process reviews, tool maintenance and further optimisation.

ReviewImproveEvolve

Workshops and team training can be included as an optional part of any project.

WORKING ON SOMETHING?

You don't need to define the solution before contacting us.

Tell us briefly what you're working on. We'll help determine whether the next step is mainly finance, systems, process or automation.